Contact | Imprint

Responsible for content:
BUDERSAND Hotel - Golf & Spa - Sylt
Am Kai 3
25997 Hörnum

Operating company:
Südkap GmbH & Co. KG, Hörnum, HRA 4959 FL, AG Flensburg

Personally liable partner:
Südkap Verwaltungs-GmbH, Hörnum, HRB 5248 FL, AG Flensburg

Managing Directors:
Claudia Ebert, Simon Ebert

VAT ID no.:
DE814376774

Schleswig-Holstein & Europäische UnionBUDERSAND Hotel - Golf & Spa - Sylt has received support from the state of Schleswig-Holstein and the European Union.

 

Sales & Marketing:
Christian Matthiesen
markenjung GmbH
Bastianstraße 27
D-25980 Westerland / Sylt

E-Mail: c.matthiesen@markenjung.de

 

Concept / Webdesign

JOCO Agentur für Kommunikationsdesign GmbH
Lausitzer Str. 31
10999 Berlin

Web: www.joco-berlin.de
Mail: mail@joco-berlin.de


Web Development / Webhosting:

Amadeus Media
Alt-Stralau 59b
10245 Berlin

Web: www.amadeus-media.de
Mail: mail@amadeus-media.de


Photographie:

Jana Ebert Photographie

Web: www.jana-ebert.de
Mail: info@jana-ebert.de

 

Mandatory information according to the Regulation (EU) No 524/2013 of the European Parliament and of the Council:
Follow this link to the website of the European Commission’s entity for online dispute resolution for consumer disputes: http://ec.europa.eu/consumers/odr/ - further information is expected to be available there from 15 February 2016. Should you have any initial questions concerning a potential dispute resolution, please email us at hotel@budersand.de

Disclaimer
1. Online content
The author cannot accept responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author, which refer either to material or immaterial damage, due to the use or non-use of the information presented, due to the use of incorrect and/or incomplete information, are excluded, unless the author can be shown to have been intentionally or grossly negligent.

All offers are non-binding. The author expressly reserves the right to add to and/or change, remove or cease publishing – both temporarily and permanently – parts of or the whole of the site without prior notice.

2. Links
The author cannot accept liability or responsibility for the content of other websites that are directly or indirectly linked from this site (‘hyperlinks’) and that are outside the responsibility of the author. Liability would only exist if the author knew that a particular link contained illegal content and that it was technically possible and reasonable to prevent access to such content.

The author hereby expressly declares that at the time of linking, no illegal content existed on the pages that have been linked to. However, the author has no influence on the current or future design, content or authorship of the linked pages. Therefore, the author distances himself from the contents of all linked pages that were changed after this website linked to them. This statement applies to all links and references presented on the author’s own site as well as those added to entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases to which external access is possible and that were set up by the author. The author shall not be held responsible for illegal, incorrect or incomplete content and especially for damages resulting from the use or non-use of information presented in these places; only the provider of the site linked to by the author can be held liable.

3. Copyright
The author endeavours to respect the copyright of images, graphics, sound files, video sequences and texts, and to use his own images, graphics, sound files, video sequences and texts or to use license-free graphics, sound documents, video sequences and texts.
All of the brands and trademarks mentioned on the website and those of third parties are governed by applicable trademark laws and ownership rights of the respective registered owners. It should be assumed that all trademarks are protected by law.
The copyrights to any material created by the author remains solely with the author. Duplication or use of any such graphics, sounds, video sequences or texts in electronic or printed publications is not permitted without the express permission of the author.

4. Privacy Policy
Insofar as the website provides the opportunity to provide personal or business data (e-mail addresses, name, addresses etc.), website users enter these data on a voluntary basis. The use and payment of all services on offer is – wherever technically feasible and reasonable – also permitted without providing such data or by using anonymous data or an alias. The use of the information provided in the imprint or comparable information published on the website such as postal addresses, telephone or fax numbers and/or e-mail addresses to send unsolicited information is prohibited. The hotel reserves the right to take legal action against actors sending spam e-mails in violation of this ban.

5. Legal validity of this disclaimer
This disclaimer is to be regarded as part of the website that referred you to this document. If sections or individual terms of this statement no longer reflect current laws or do not completely correspond to them, the remaining terms remain unaffected in their content and validity.

6. Privacy policy for use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google analytics uses so-called ‘cookies’, text files that are stored on your computer to help analyse how users use a website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there.
If you use an anonymous IP on this website, your IP address will be truncated within member states of the European Union or the European Economic Area. In exceptional cases, your full IP address may be transferred to a Google server in the US and truncated there. On behalf of the owner of this website, Google will use this information to evaluate your use of this website, compile reports on website activity and provide other website- and internet-related services to the website owner. If Google Analytics transfers your IP address, your IP address will not be linked to other data from Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser; however, if you do so, you may not be able to use all of the functions of this website. You can block the analysis of the data generated by the cookie about your use of this website (including your IP address) by Google and the processing of these data by Google, by installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=de.

 

Terms and conditions for hotel accommodation

Last updated July 2008

I. Scope

1. These terms and conditions govern contracts for the rental of hotel rooms for lodging as well as all services provided to the customer by the hotel (hereafter ‘the hotel’).

2. Rooms provided by the hotel shall not be sublet, nor shall they be used for purposes other than accommodation without the written consent of the hotel. This would require § 540 Paragraph 1 Sentence 2 of the BGB to be waived unless the customer is a consumer.

3. The customer’s terms and conditions only apply if they have been explicitly agreed to by the hotel in writing.

II. Conclusion of a contract, contracting parties and claims limitation

1. A contract is concluded when the hotel accepts a customer’s application. The hotel can confirm the room reservation in writing.

2. Contracting parties are the hotel and the customer. If a third party has placed an order, he shall be jointly liable to the hotel together with the customer for all obligations resulting from the hotel accommodation contract, if the hotel has been provided with a corresponding declaration by the third party.

3. All claims against the hotel become invalid one year after the commencement of the statutory limitation period. All damage claims become invalid after five years, irrespective of when notification was provided, unless claims are for intentional or gross negligence on the part of the hotel.

III. Services, prices, payment, compensation

1. The hotel is obliged to hold the rooms booked by the customer for the customer and to provide the agreed services.

2. The customer is obliged to pay the agreed price to the hotel for the room and any other services he has commissioned. This also applies to any form of service commissioned by the customer for third parties. The price agreed on by both parties includes the applicable sales tax (VAT).

3. The hotel can link its acceptance of a reduction in the number of reserved rooms, the hotel’s services or the length of the customer’s stay, to an increase in the price of the room and/or the hotel’s services.

4. Hotel bills can be issued without a due date, as they are to be paid within 10 days of receipt of the invoice without deduction. The hotel can demand due payments at any time without delay. If payment is delayed, the hotel is entitled to charge interest at the rate of 8% and in legal transactions in which a consumer is involved to charge 5% above the base rate. The hotel reserves the right to prove a higher level of damage at a later date.

5. The hotel reserves the right to demand a reasonable advance payment or security deposit on conclusion of the contract. The amount of the advance payment and the due date for payments may be agreed in writing as part of the contract. Advance payments or deposits for package tours are unaffected and are governed by statutory provisions.

6. In justified cases, such as arrears on the part of the customer, the hotel is entitled to demand an advance payment or security deposit in accordance with Paragraph 6 or an increase in the payment agreed in the contract up to the full amount of all services. This applies even after the contract has been concluded and until the beginning of a customer’s stay.

7. The hotel is also entitled to demand a reasonable advance payment or security deposit at the beginning of or during the customer’s stay in accordance with Paragraph 7 for existing and future claims arising from the contract, insofar as this has not already been done in accordance with Paragraph 6 or 7.

8. The customer is only permitted to offset, reduce or retain funds due to another outstanding claim if that claim is not disputed by the hotel or forms part of a legal judgement.

IV. Withdrawal of the customer (cancellation) and failure to use hotel services (no show)

1. Cancellation by the customer of the contract concluded with the hotel requires the written consent of the hotel. If written consent is not provided, the price agreed in the contract must be paid even if the customer has not used the contracted services. In this case, a corresponding bill including VAT will be provided. If written consent for the withdrawal of the customer from the contract with the hotel has been granted under the condition that the customer has to pay damages for the losses suffered by the hotel, a corresponding invoice will be issued without indicating VAT. This may be subject to change due to future administrative guidelines provided by the tax authorities. The provisions of this paragraph shall not apply if the hotel breaches its responsibility to take into account the rights, legal interests and interests of the customer in cases in which holding to the contract is no longer reasonable or if the customer has a statutory or contractual right of withdrawal.

2. If the hotel and the customer have a set a date before which the contract can be cancelled, and the hotel has agreed to this in writing, the customer may cancel the contract until then without triggering payment or reimbursement claims by the hotel. The customer’s right to withdraw from the contract expires if this right is not exercised in writing to the hotel before the agreed date, unless a case pursuant to Section IV, Paragraph 1, Sentence 6 applies.

3. If the customer does not use the rooms he has booked, the hotel shall calculate the revenue it would have gained from renting the rooms and the expenses saved. If the rooms cannot be otherwise rented, the hotel can require the customer to pay the contractually agreed amount while deducting a lump sum for the expenses that were saved. The customer shall pay at least 90% of the contractually agreed price for lodging with or without breakfast, 70% for half-board and 60% for full board arrangements. The customer is free to provide evidence that the hotel’s claim is unjustified or less than the amount stated.

V. Withdrawal of the hotel

1. If the hotel has agreed in writing that the customer can withdraw from the contract within a certain period without charge, the hotel is also entitled to withdraw from the contract during this same period if inquiries from other customers regarding the contractually reserved rooms exist and if the customer – after being informed by the hotel – does not make use of his right of rescission.

2. If the hotel demands an advance payment or security deposit (including in accordance with Section III, Paragraph 6 and/or 7 and this is not provided, the hotel is entitled to withdraw from the contract.

3. In justifiable causes, the hotel is also able to withdraw from the contract. Such cases include:

• Higher majeure or other circumstances beyond the control of the hotel that make it impossible to fulfil the terms of the contract

• Bookings made under misleading or false statements of material facts, such as about the customer or the purpose of his stay

• If the hotel has good reason to believe that the use of the hotel’s services will endanger smooth business operations, the security or the public reputation of the hotel, and when this is not attributable to the hotel’s organisational area or dominion

• A breach of Section I, Paragraph 2 has occurred.

4. In cases of justified withdrawal from the contract by the hotel, the customer is not entitled to damages.

 

VI. Room availability, delivery and return

1. The customer has no right to be provided with a specific room.

2. Reserved rooms are available to the customer from 15.00 on the agreed arrival date. The customer has no right to earlier availability.

3. On the agreed day of departure, the customer must leave the room no later than 12:00. If delays occur in vacating a room, the hotel is entitled to charge for exceeding contractual utilisation. Until 18:00, this amounts to 50% of the full accommodation rate (list price). As of 18:00, 100% of this price is charged. No contractual obligations from the hotel result from these charges. The customer is at liberty to demonstrate that the hotel’s claims are either invalid or are lesser than stated by the hotel.

VII. Liability of the hotel

1. The hotel is liable for its contractual obligations in the manner of a responsible business. Customer claims for damages are excluded. This does not include damages from injuries to life, body or health in cases where the hotel has committed a breach of duty, or other damages resulting from an intentional or grossly negligent breach of duty on the part of the hotel. A breach of obligation by the hotel is equal to that of a breach by a legal representative or vicarious agent. If faults or defects in the services of the hotel occur, the hotel shall attempt to remedy the situation as soon as it finds out about these problems or on due complaint by the customer. The customer is required to make a reasonable contribution to resolve the problem and minimise any possible damage.

2. For property brought into the hotel, the hotel is liable according to the legal provisions, i.e., up to one hundred times the rate of the room, not exceeding € 3,500; and up to € 800 for cash, securities and valuables. Money, securities and treasures up to a maximum of € 7,500 can be stored in the hotel safe or in the room safe. The hotel recommends its guests make use of this possibility.

3. The provision of a parking space in the hotel garage or hotel car park to a customer, for which a payment has or has not been made, does not constitute a safekeeping agreement. The hotel is not liable for the loss or damage on hotel property of parked or driven motor vehicles and/or their contents, except due to wilful misconduct or gross negligence on the part of the hotel. This also applies to the hotel’s agents. Paragraph 1, Sentences 2 to 4 apply accordingly.

4. Wake-up calls are carried out with the utmost care. Messages, post and merchandise deliveries for guests are also handled with care. These items can be delivered, stored and – upon request – forwarded for a fee. Paragraph 1, Sentences 2 to 4 apply accordingly.

VIII. Final Provisions

1. Changes or additions to the contract, the acceptance of the contract, or these terms and conditions must be made in writing. Unilateral changes or supplements made by the customer are invalid.

2. The site of service provision and payment is the seat of the respective hotel.

3. The exclusive jurisdiction – also for cheque and exchange disputes – is Munich, Germany. If a party fulfils the requirements of § 38 Paragraph 2, ZPO, and has no general jurisdiction within the country, jurisdiction shall be that of the seat of the hotel.

4. German law applies. UN sales and conflict of law provisions do not apply. This document is a translation of the German original provided to the customer as a courtesy. In all matters, the German original applies.

5. If any provision in these terms becomes invalid, this invalidity does not affect the validity of the remaining provisions. The same applies in the event of accidental omission. In all other respects, statutory provisions apply.

 
 
 
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Außergewöhnliche, privat geführte Hotels auf der Insel Sylt, die zusammenarbeiten, um etwas zu bewegen, Dinge anzupacken und zukunftsweisende Akzente zu setzen.

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